Critz BMW

Critz BMW

"The experience of working with Mike and the entire internal team within Dealer Product Services has been fantastic. DPS is a true business partner that helps us retain our customers, increase our CSI and drive more business across all areas of our dealership. I look forward to working with them in the future to continue to grow our business and achieve our goals and objectives."

~John Howell, Service Director


Herb Chambers BMW

Herb Chambers BMW

"Last year, our CSI scores were below what we have come to expect. We knew we had plenty of customers that were extremely satisfied, but ... their comments about us were not translating over to our manufacturer survey results. ... Our DPS rep consulted with us and recommended their CSI phone call program. ... Our CSI improved from a score of 86 to 96! Additionally, our 'contact after service' results have gone from Poor to Excellent and we directly attribute these improvements to the execution of this DPS idea. I would highly recommend Dealer Product Services for any of your marketing & customer experience needs!"

~Matt Krappe, Service Director



Moss Motors

Moss Motors

"DPS is the best marketing company I have worked with. The rep clearly explains how our store is performing compared to the market in all categories, including customer retention. When we have a need for a particular project, DPS always has a solution. Just recently, DPS did a display campaign for our Honda store. It has been running for 3 months now, and since inception, we have seen our website traffic increase dramatically. ... I love how DPS uses very defined parameters to target our audience each month, which is something we have not seen from any other vendor."

~Coury Moss, General Manager