BMW of Columbia
"Knowing that every call is answered and handled professionally allows us to spend quality, uninterrupted time with our customers and their vehicles. [This] increased our up-sell opportunities and hours per repair order. We believe this service would be a benefit at any dealer."
~Jason Branham, General Manager
"The strategy [the DPS] SEM team put in place resulted in a 50% increase in the number of potential Toyota buyers who saw that Northbrook Toyota Site at the top of their search results. We experienced a 300% increase in the number of visits to our website and saw more click-throughs than ever before."
~Gary Nudelman, General Manager
"We were looking to take our business to the next level through our service department and [our DPS Business Development Manager] is providing solutions and leadership to help us reach our goals. His knowledge of the business and his ability to foresee issues has made him invaluable to our business."
~Michael D. Riccardi, Sr., Service Manager